Your Privacy, Our Priority

• Virexanite Solutions Private Limited (“we,” “our,” “us”) welcomes users (“you,” “your”) to Petalcrown where user (“you”, “your”) privacy matters to us. We are committed to safeguarding your personal information.
• This Privacy Policy outlines how we collect, use, and protect your data while you shop with us.
• We ensure that your information is handled responsibly and transparently at every step.
• By using our website, you agree to the practices described in this policy.
• Our commitment extends to maintaining the confidentiality and security of your details.
• We encourage you to read this policy carefully to understand how we manage your data.

Collected User Information: What We Gather & Why

1. Personal Details for a Personalized Experience

• We collect your name, contact details, and address to process orders and enhance your shopping journey.
• Account creation requires essential details for smooth transactions and order fulfillment.
• Contact information helps us communicate updates, offers, and order-related notifications.
• Your data enables us to offer a seamless and tailored shopping experience.

2. Payment Data: Secured & Essential

• We gather necessary billing and payment details to process secure transactions.
• Payment information is encrypted and never stored beyond what is required.
• All transactions occur through trusted payment gateways for maximum protection.
• We do not sell, share, or misuse your financial data under any circumstances.

3. Browsing Insights for Better Offerings

• We collect browsing behavior, preferences, and purchase history to enhance our product recommendations.
• Cookies and similar technologies help us improve website functionality and user experience.
• Analytical tools help us refine our collections based on trends and customer preferences.
• This data allows us to deliver a more curated shopping journey tailored to your style.

Use of Information: How We Put Data to Work

• We utilize your information to process orders, manage your account, and enhance your shopping experience.
• Personal data helps us customize recommendations, ensuring you discover styles that match your taste.
• Your contact details enable us to provide support, resolve queries, and offer exclusive updates.
• Collected insights allow us to refine our collections, improve services, and personalize marketing efforts
• Data analytics help us understand shopping behaviors, enabling a better and more relevant shopping experience.
• Your information ensures smoother transactions, hassle-free returns, and prompt customer service assistance.

Sharing of Information: When & Why We Share Data

• We may share your information with trusted third-party service providers for payment processing and order fulfillment.
• Shipping partners receive necessary details to ensure your purchases reach you promptly.
• Legal compliance may require us to disclose information under applicable regulations.
• We do not sell, trade, or misuse your personal information for unauthorized purposes.
• Any shared data is strictly for service-related needs, ensuring your privacy is respected.

Security of Information: Protecting Your Data with Care

• Your security is our priority, and we use advanced measures to protect your information from unauthorized access.
• Encrypted transactions ensure your payment details remain safe during online purchases.
• Secure servers and firewalls prevent unauthorized breaches and maintain data integrity.
• We continuously update our security protocols to stay ahead of evolving digital threats.
• Access to your personal information is restricted to authorized personnel only.
• We implement strict authentication measures to prevent fraudulent access.
• Regular security audits help us maintain high data protection standards.
• You can shop with confidence knowing your information is safeguarded at every step.

Retention of Information: Keeping Data Only as Needed

• We retain your information for 8 to 12 months to fulfill purchases and comply with legal requirements.
• Once data is no longer needed, we securely delete or anonymize it to protect your privacy.
• You may request the removal of your personal data, subject to applicable legal obligations.
• Retention policies ensure your information is never stored longer than required.

Third-Party Links: External Websites & Your Privacy

• Our website may contain links to third-party sites, each governed by its privacy practices.
• We are not responsible for how these websites handle your data or security.
• We encourage you to review the privacy policies of any third-party websites you visit.

Cookies: Enhancing Your Browsing Experience

• Cookies help us improve website performance, personalize content, and track preferences.
• These small data files allow for smoother navigation and tailored recommendations.
• You can manage or disable cookies through your browser settings if preferred.
• Disabling cookies may affect certain features, but your shopping experience remains accessible.

Governing Law: Legal Framework & Compliance

• This Privacy Policy is governed by Indian laws.
• Any disputes or concerns regarding your data will be resolved per applicable regulations.
• Compliance with legal obligations ensures your privacy is protected at all times.
• By using our services, you acknowledge and agree to these governing principles.

Children’s Privacy: Not for Minors

• Our website is designed for shoppers who are 18 years or older. .
• We do not knowingly collect personal information from minors.
• If a child's data is inadvertently collected, we take immediate steps to delete it.
• Parents or guardians may contact us if they suspect any unauthorized data collection.

User Rights: Your Control Over Your Data

• You have the right to access, modify, or delete your personal information as per applicable laws.
• Requests for data changes or removal can be made through our support channels.
• You can opt out of marketing communications anytime by adjusting your preferences.
• Transparency is key, and we ensure you remain in control of your personal data.
• Your privacy choices are respected, and we take necessary steps to honor your requests.

Changes to Privacy Policy: Keeping You Updated

• We may update this Privacy Policy from time to time to reflect changes in our practices.
• Any modifications will be posted on this page, ensuring transparency in how we handle your data.
• Continued use of our website after updates implies acceptance of the revised terms.
• We encourage you to review this policy periodically to stay informed.
• Significant changes will be communicated through email or website notifications
• Your privacy remains our priority, and updates are made with your security in mind.

Contact Us 

Our customer support team is available to assist you with any questions or concerns you may be experiencing with our Privacy Policy. 

virexanitesolutionspvtltd@gmail.com